Burpies.com stands by its products and their quality and we want raving fans, so we will work with you on most issues. If the personalization is incorrectly spelled, please contact us and we will replace the Burpies. If there is a defect in a Burpie for some reason, please contact us and we will replace it.
Burpies.com will not refund any specially priced or promotional sales items. Burpies.com will not replace a product that has been damaged due to the consumer failing to follow the handling and washing instructions.